Category Archives: Human Resources

14
Jan

HR Interview TIP

Hand holding a Human Resources Word Sphere on white background.

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9
Oct

Tips : Recruitment through Head Hunting

Tips : Recruitment through Head Hunting

We will Cover –

    • How to be effective in headhunting
    • Different ways of Headhunting and networking.
    • Some important tips.

 

  1. Headhunting – Why and When
    • Quality of CVs – Conversion Ratio is higher
    • Niche Skills requirements – When requirement is very specific
    • When competition stiff – Multiple vendors
    • Lead time less
    • Database Poor
    • To target candidates who otherwise may not apply

You can be a good Headhunter , If you have/are –

    • Knowledge
    • Common Sense in abundance
    • Perseverance
    • Organised
    • Creative
    • Good Networking skills
    • Confident

Knowledge

      • Client’s Requirement
      • Client’s Business
      • Client’s Industry
      • Target company –
      • People, Projects and
      • Processes

Common Sense

    • Am I tapping the right industry, the right
    • people at the right time at the right place?
    • Am I introducing myself in the right manner
    • Am I using the right words while making
    • these calls?
    • Am I closing the conversation at the
    • right time?
    • Am I asking right and to-the-point
    • questions?

Organised

      • Do I document the relevant details after every call I make.
      • Important names and nos. etc.
      • Do I document the research findings for future reference.
      • Am I able to retrieve the information whenever I need them

Good networking skills

    • Establishing relationships with other professionals.
    • Join associations, talk to new people, talk to people you know , and to people they know.
    • In case, you cannot network openly do it with with discretion, but do network!
    • Remember, just because you’ve interacted with someone once does not mean that you’re networking job is done. You must keep the communication open on a continual basis.

Perseverance

    • We are told that talent creates its own opportunities. But it sometimes seems that intense desire creates not only its own opportunities, but its own talents.“

Creativity

    • The best way to get a good idea is to get a lot of ideas

Confidence

    • I’ve found that luck is quite predictable. If you want more luck, take more chances. Be more active. Show up more often. Brian Tracy
    • I haven’t failed, I’ve found 10,000 ways

Process Flow

    • Present CVs to client and then schedule the profiles that have been short listed by client

Map companies where similar skills are available Try getting in touch with candidates from these companies Expect closures .

Map and identify similar companies

    • Understand client requirement/company
    • Take ideas from client about head-hunting prospects / related industries.
    • Brainstorm and note down similar companies in the same line of business .
    • Search Internet for better understanding.
    • Talk with colleagues about similar past requirements.
    • List down all similar companies with phone numbers in an excel sheet

Headhunting

Trying to get through reception or other probable barriers. Common excuses:

      • We are organizing a seminar.
      • I am a summer trainee.
      • I am calling from CII/Management Associations
      • I am calling from College – Technical positions
      • I am calling from a vendor/supplier company
      • Calling from a Market Research Company
      • Once the reception is convinced get connected to the person whom you are looking for

Head hunting contd..

      • The opening statements determines the fate of the call
      • It makes or breaks the head hunting exercise
      • I am calling from a staffing company.
      • Is this a good time to talk to you?
      • Would like to speak to you regarding a job option/placement with a client of mine
      • Describe the job option in detail
      • Send an email with JD and company details

Unable to get past the reception

    • Take references from placed candidates.
    • References from candidates in database.
    • Generating leads from friends
    • Reference from team members.
    • Check job portals for candidates from target companies

Tips on Headhunting

    • Cracking extension numbers of the identified cos.
    • Speaking to candidate using aliases
    • Calling them up leaving your name and mobile number asking them to call back.
    • Using personal email ids to send mails to candidates
    • Using job portals to identify candidates from targeted companies, and generating references from identified candidates.

Challenges and Threats

    • Threat of getting through wrong people who may not be looking for a change and might escalate.
    • Risk of getting into rude and awkward situations.
    • Getting escalated to one of the existing client managers.
2
Jul

Life Mantra : Strengths and Weakness

 

MONDAY MANTRA : STRENGTHS & WEAKNESS 

There was a King with 1 eye and 1 leg.

He asked all the painters to draw a beautiful portrait of him. But none of them could — how could they paint him beautifully with the defects in one eye and one leg.

Eventually one of them agreed and drew a classic picture of the king. It was a fantastic picture and surprised everyone.

He painted the king AIMING for a HUNT. Targeting with one Eye Closed and One Leg Bent …

Moral: Why can’t we all paint pictures like this for others. Hiding their weaknesses and highlighting their strength.

 

2
Jul

Life Mantra : THINK OUT OF THE BOX

THINK OUT OF THE BOX

Many hundreds of years ago in a small Italian town, a merchant had the misfortune of owing a large sum of money to the moneylender. The moneylender, who was old and ugly, fancied the merchant’s beautiful daughter so he proposed a bargain. He said he would forgo the merchant’s debt if he could marry the daughter. Both the merchant and his daughter were horrified by the proposal.

The moneylender told them that he would put a black pebble and a white pebble into an empty bag. The girl would then have to pick one pebble from the bag.

If she picked the black pebble, she would become the moneylender’s wife and her father’s debt would be forgiven. If she picked the white pebble she need not marry him and her father’s debt would still be forgiven. But if she refused to pick a pebble, her father would be thrown into jail.

They were standing on a pebble strewn path in the merchant’s garden. As they talked, the moneylender bent over to pick up two pebbles. As he picked them up, the sharp-eyed girl noticed that he had picked up two black pebbles and put them into the bag. He then asked the girl to pick her pebble from the bag.

What would you have done if you were the girl? If you had to advise her, what would you have told her? Careful analysis would produce three possibilities:

1. The girl should refuse to take a pebble.

2. The girl should show that there were two black pebbles in the bag and expose the moneylender as a cheat.

3. The girl should pick a black pebble and sacrifice herself in order to save her father from his debt and imprisonment.

The above story is used with the hope that it will make us appreciate the difference between lateral and logical thinking. The girl put her hand into the moneybag and drew out a pebble. Without looking at it, she fumbled and let it fall onto the pebble-strewn path where it immediately became lost among all the other pebbles.

“Oh, how clumsy of me,” she said. “But never mind, if you look into the bag for the one that is left, you will be able to tell which pebble I picked.” Since the remaining pebble is black, it must be assumed that she had picked the white one. And since the moneylender dared not admit his dishonesty, the girl changed what seemed an impossible situation into an advantageous one.

MORAL OF THE STORY: Most complex problems do have a solution, sometimes we have to think about them in a different way

6
Jun

Life Mantra – Story of Two Frogs

Story of Two Frogs

A group of frogs were traveling through the woods, and two of them fell into a deep pit. When the other frogs saw how deep the pit was, they told the two frogs that they were as good as dead. The two frogs ignored the comments and tried to jump up out of the pit with all their might. The other frogs kept telling them to stop, that they were as good as dead. Finally, one of the frogs took heed to what the other frogs were saying and gave up. He fell down and died.

The other frog continued to jump as hard as he could. Once again, the crowd of frogs yelled at him to stop the pain and just die. He jumped even harder and finally made it out. When he got out, the other frogs said, “Did you not hear us?” The frog explained to them that he was deaf. He thought they were encouraging him the entire time.

This story teaches us two lessons:

1)There is power of life and death in the tongue. An encouraging word to someone who is down can lift them up and help them make it through the day.

 2)A destructive word to someone who is down can be what it takes to kill them.

So be careful of what you say. Speak life to those who cross your path. The power of words… it is sometimes hard to understand that an encouraging word can go such a long way. Anyone can speak that tend to rob another of the spirit to continue in difficult times.

Special is the individual who will take the time to encourage another…!

welcome to a brand new day, a whole new set of possibilities and make it a great week ahead!

16
Apr

Behavioral Interview Questionnaire for Sales Manager

Interview Questions for Sales Manager

I have jot down some Behavioral interview Questions, specially for Sales Profile. We can judge his/her capabilities in much better way if we ask these questions.  For detail pls click here  – Questions

 

8
Apr

7 Stories : Important for Professionals

I have jot down 7 Stories for Professionals These Stories has some AWESOME leanings and has the power to educate, connect and inspire us.

1. Taj Mahal

taj-mahal-color

Once a man was roaming around a construction site & he saw some workers are cutting stones for that building.

He asked from the first Worker – What are you doing?

Worker said – I am cutting some Stones.

Then he moved to another worker & asked the same question,

The second worker replied – I am cutting stones for a very luxurious building.

Then he moved to third worker & asked the same question from him, worker replied – I am putting my efforts in the making of TAJ MAHAL, & this building will be one of the 7 Wonders of the World.

Now the man realized, the stone pieces of the third worker are more beautiful than others, & this worker is more motivated, enthusiastic & passionate about his work.

Now if we analyze – First worker was just doing his work, he was not at all aware of the target/ Goal or result. That’s why his stones were not good in quality. Second worker was aware that his stones should be good because those will be used in a Luxurious building. But the last worker was fully aware of the GOAL (TAJ MAHAL), his Vision was clear – He was aware what type of efforts are required to build TAJ Mahal. That’s the reason he was more motivated & enthusiastic.

Moral / Learning – We all should know our ultimate Vision / Goal and should give emphasis on the Broader aspect. You must try to analyze what company’s ultimate aim / Vision is & how your KRA’s & efforts can add some value in the same. 

2. Sharpen the saw

Sharpen the saw

Stephen Covey tells the story of a man who was walking through a forest when he came across a frustrated lumberjack.

The lumberjack was trying to cut down a tree with and was swearing and cursing as he laboured in vain.

What’s the problem?”  The man asked.

My saw’s blunt and won’t cut the tree properly.”  The lumberjack responded.

Why don’t you just sharpen it?”

Because then I would have to stop sawing.”  Said the lumberjack.

But if you sharpened your saw, you could cut more efficiently and effectively than before.”

But I don’t have time to stop!” The lumberjack retorted, getting more frustrated.

The man shook his head and kept on walking, leaving the lumberjack to his pointless frustration.

This story is relevant to so many of us isn’t it?

We get frustrated by life and our inability to cope, but instead of developing ourselves and taking the time to become more effective, we keep struggling with a blunt saw.

Don’t do it any more.  Stop, sharpen your saw and become more effective.

Sharpen the Saw is all about renewing yourself with new Skills/Technology etc.

3. Knee Surgeon

Knee surgeon

It is a story specially for the “Sales & Marketing “ department, but Yes, we all can learn something Important from this.

Suppose you have pain in your knee & you are visiting to a big knee surgeon. You entered into his room & said you have pain in your knee, The Sugeon said – Ok.. We need to do your “Knee Replacement Surgery” & You are lucky as we have one “offer the day” for you. That is – if you get admitted today itself – we will give you 30% off for this.

Now what will be your reaction? Will you come back to that surgeon? Must be NO.

See the same scenario in Sales – XYZ client is approaching you with a problem, & instead of finding his pain area we are aiming at closing the deal. We used to offer him lucrative offers.. discounts etc. From all these sales tactics you may close that client once, but if you’re not giving him the right solution (ROI) he will never come back to you nor he will refer you to the someone else.

If you want your recurring business – You must understand the Customer’s customer, their Pain areas & then give them the BEST Solution.

4. Blind men and Elephant

blind men & Elephant

Six blind men were asked to determine what an elephant looked like by feeling different parts of the elephant’s body. The blind man who feels a leg says the elephant is like a pillar; the one who feels the tail says the elephant is like a rope; the one who feels the trunk says the elephant is like a tree branch; the one who feels the ear says the elephant is like a hand fan; the one who feels the belly says the elephant is like a wall; and the one who feels the tusk says the elephant is like a solid pipe.

A king explains to them:

All of you are right. The reason every one of you is telling it differently is because each one of you touched the different part of the elephant. So, actually the elephant has all the features you mentioned

Now try to see the same case – When you encountered a new – object, scenario, place, person, etc. – We used to make decision on the bases of our perceptions. We usually see what we want to See, so before taking any decision on new things- we must try to see that thing from a 360degree, try to analyze from all the prospectives & try to get all the information about that object / thing. So that in last your Decision should be Correct.

5. Assume

14994155-never-assume-anything-sign--Stock-Photo

The word Assume comes from the Latin words ass, u and me.

And, according to the ancient scholars “When you assume, you make an ass out of you and me.”

Learning associated with this word is – Never assume, if you’re in a doubt – Ask Questions, find out the reason, & always believe on Facts.

6. Postman

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Postman is a person who delivers your mail. He is picking mail/ parcel from one place & dropping it on your door step. He is only playing role of a carrier.

But as you’re a Professional – Don’t play role of just an Information passer, do some value addition.

7. Four Monkeys Experiment

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The Experiment- Part 1

4 monkeys are locked in a cage, a banana was hung from the ceiling and a ladder was placed right underneath it.
As predicted, immediately, one of the monkeys would race towards the ladder, to grab the banana. However, as soon as he would start to climb, the researcher would spray the monkey with ice-cold water.
When a second monkey tried to climb the ladder, the researcher would, again, spray the monkey with ice-cold water.
This was repeated again and again on each monkey until they learned their lesson.
Now No One Climbs the ladder for the banana.

The Experiment- Part 2

Once the 4 monkeys knew the drill, the researcher replaced one of the monkeys with a new inexperienced one. As predicted, the new monkey spots the banana, and goes for the ladder. BUT, the other 3 monkeys, knowing the drill, jumped on the new monkey and pulled him down. The new guy thus Learns- NO going for the ladder and No Banana Period- without even knowing why! And also without ever being sprayed with water!
Now researcher replaces one more old monkey with the new and same happened again.
By the end of the experiment, none of the original monkeys were left and yet, despite none of them ever experiencing the cold, wet, spray, they had all learned never to try and go for the bananas.

You may face the same scenario at your workplace – You may have Innovative ideas, suggestions, etc. and whenever you want to reach the Management / or the concerned person to discuss / implement the same few old MONKEYS will STOP you. And after 2 – 3 try you will also be an OLD MONKEY.

Now the learning is – Don’t be a MONKEY, you’re a HUMAN…!

19
Nov

Must Have Skills for a RECRUITER

Listening Skills: 

For a Recruitment Consultant it is important to be a great listener. Only if you listen carefully and thoroughly to both, the jobseeker and the client, you will be able to understand what their needs are. The more you listen to them, the more you will find out. The more you ask them, the more you will know. So, the better you know what the client and jobseeker are looking for, the easier it will be to find the perfect match. This will allow you to make better decisions and find the perfect match over and over again. 

Confidence: 

You need to be confident not just about yourself but also about the services you offer to your clients, companies as well as jobseekers. 

Marketing Skills: 

Knowing how to market and promote your services, expertise and knowledge effectively to clients and candidates is of utmost importance. If you have lots of candidates on your database but are not able to convince a company to hire any of them you will not close any deals. Your convincing, negotiation and selling skills are therefore crucial. No clients, no business – as simple as that.

Target-driven: 

The recruitment industry is particularly competitive and target-driven therefore it is essential that the recruiter can handle pressure very well, is target-oriented, ambitious and hungry for results. Recruitment agencies usually offer basic salaries and additional performance-related payments, also called OTE – on target earnings. If you are not a target driven person you should seriously reconsider whether this is the right job for you. 

Relationship building skills: 

A recruiter works in the “people business” and deals with a variety of different people on a daily basis. This person has to be a good connector, who loves to meet new people and knows how to use every opportunity to network and  to turn it into business results. Having great relationship building skills with all people involved in the process is therefore crucial. It will allow you to build trust and attract clients as well as jobseekers more easily. Once you gained their trust and they notice that you work professionally, effectively and reliably, they will come back again and again without looking any further. It will also save you time because you can focus on your existing clients rather than having to chase constantly new ones. Also don’t underestimate the good relationship you have built with your jobseekers. If they are happy with the job you were able to find for them, they will recommend you to their friends and family too, should they ever need a job in the future. 

Communication Skills:

Working in the “human resource” business requires from a recruiter to be a great communicator, no matter whether face to face, on the phone or via email. If things don’t turn out positively for a jobseeker than being straightforward is not always the right strategy in this case. You can’t tell a jobseeker “Your background and experiences don’t match our needs right now” or “You are a great candidate but unfortunately you just came at the wrong time.” There are situations in which a recruiter needs to prove that s/he is tactful, considerate and gracious in order to maintain a good corporate  as well as personal reputation. 

Multitasking: 

Since you deal with companies and candidates on a daily basis you will need to juggle multiple projects and tasks simultaneously. Keeping in mind the details of various jobs, companies and candidates is important in order to work efficiently as well as effectively. 

Time Management Skills:

Having great time management skills is essential because certain positions need to be filled urgently and getting your priorities right is paramount.  

Patience:

Sometimes you will need to be very flexible and patient because candidates or clients might want to reschedule their interview dates in the last minute. 

Speed:

Companies and jobseekers don’t just rely on one source for filling their positions or finding a job but multiple sources. Who acts quickly will therefore win in the end. The worst that can happen is that in the last minute a company might tell you that they already found a candidate or the candidate already found a job in another organisation. Thus, it’s not size that nowadays matters but speed. 

IT and Social Media Skills:

Nowadays also being familiar with various social media recruitment strategies and IT technologies will give any recruiter an edge and proves that you are a professional who keeps up with current trends and technologies. 

Body Language Skills:

Being able to interpret other peoples’ body language can be very beneficial because you will understand quicker how people feel and what they think without them telling you. 

Problem solving skills: 

You need to be a good problem solver because you might face situations which you never thought would come along the way. For example, people not turning up to their interviews, companies telling you that they already found another candidate, not finding any candidates for a certain position for a long time, etc.

Reliability: 

If you want to be perceived as a trustworthy professional you need to be reliable when it comes to punctuality, offering the services you promised within a certain timeframe etc. If you can’t keep up with small things nobody will trust you and offer you bigger challenges in the future.  

Team working Skills:

Sometimes you need to lead a team of other recruitment consultants or you need to work in a team in order to find the best candidate for a high calibre company. Knowing how to manage people in order to achieve a set goal is important; good communication between all team members will guarantee that misunderstandings and inefficiencies will be avoided.

21
Oct

The Hare and The Tortoise: New Version Unplugged

Everyone knows about the story of the tortoise and the hare. What most people don’t know is that the there are several valuable lessons on teamwork to be learnt from the story…

Long time ago, there was a tortoise and a hare who had an argument about who the faster runner was. They finally decided to take on one another on a race. As the race started, the hare sprinted ahead briskly for some time. Realizing that it will take some time for the tortoise to catch up with him, he decided to seek shelter from the sun under a tree before continuing the race. As he sat under the tree, he gradually fell asleep. The tortoise, crawling at a steady pace, eventually overtook him and won the race. The hare woke up and realized that his complacency cost him the trophy.

The moral of the story is that the determined, hardworking and steady paced people will eventually overtake the fast but complacent. We are all familiar with this story.

Someone recently added a continuation to this age old tale. It goes like this: The hare realized that he was over confident, complacent and took things too easily. He decided to have a re-match with the tortoise. The tortoise accepted his challenge. This time, the hare ran with all his might and didn’t stop until he crossed the finish line.

The moral of the story – Fast and consistent will always beat the slow and steady. But the story doesn’t end here.

This time, it was the tortoise that did the soul searching and he realized that if the hare didn’t stop, there is no way he will beat him. He thought hard and decided on a different course and he challenged the hare to another re-match. The hare, of course, agreed. With the lessons learnt from his previous failure in mind, the hare kept on running once the race started and didn’t stop until the route leads him to the bank of a river. He was taken by surprise and he did not know what to do, since he could not swim. There were no bridges in sight and no one to ask for directions. As he was cracking his head, thinking of ways to cross the river, the tortoise strolled slowly along, dived into the river, swam across it and ultimately, finished the race before the hare.

The moral of the story – Know your strengths and take on your competitors in areas of your core competency. The story still hasn’t ended.

With the hare and the tortoise spending so much time together racing, they have become rather good friends, they have also developed mutual respect for one another as they realized that they are both different and they have different strengths. They decided to race again, but this time, as a team. As the race started, the hare carried the tortoise and they sped to the river bank. There, they switched positions and the tortoise ferried the hare across the river. On the opposite bank, the hare again carried the tortoise and they crossed the finishing line together. They completed the race in a record time that both of them can never achieve if they were to do it alone. They also felt a greater sense of satisfaction than they’d felt earlier.

The moral of the story- It’s good to be individually brilliant and to have strong core competencies but unless you’re able to work in a team and harness each other’s core competencies, you’ll always perform below par because there will always be situations at which you’ll do poorly and someone else does well. Teamwork is mainly about situational leadership, letting the person with the relevant core competency for a situation take leadership. Being supportive team members is necessary for a team to advance.

There are more lessons on teamwork to be learned from this story. Note that neither the hare nor the tortoise gave up after failures. The hare decided to work harder and put in more effort after his failure. The tortoise changed his strategy because he was already working as hard as he could, but was not doing as well as he wished. Imagine how long it will take the hare to learn how to swim! Or for the tortoise to learn to run fast. In this day and age when the environment changes at lightning speed, we have to learn to work with people who have strengths in areas that we do not have.

It is the same in business, if we can collaborate with people who are experts in areas that we are not familiar with, we will realize that our market suddenly becomes bigger.

26
Sep

The Power of Focus – Keep Your Eyes on The Prize

Most of us never really focus because we don’t know the power of focus. We constantly feel a kind of irritating psychic chaos because we keep trying to think of too many things at once. There’s always too much up there on the screen.

There was an interesting motivational talk on this subject given by former Dallas Cowboys coach Jimmy Johnson to his football player:

“I told them that if I laid a two-by four plank across the room, everybody there would walk across it and not fall, because our focus would be that we were going to walk that two-by-four. But if I put that same two-by-four plank 10 stories high between two buildings only a few would make it, because the focus would be on failing. Focus is everything. The team that is more focused today is the team that will win this game.”

Johnson told his team not to be distracted by the crowed, the media, or the possibility of losing, but to focus on each play of the game itself just as if it were a good practice session.

The Cowboys won the game by 52-17.

About me
Creative-Enthusiastic-Positive and People oriented HR Professional. My 10 years in HR as an assistant, then generalist, and now manager, have allowed me to grow and develop professionally and as a leader. Currently I am working as a Sr. Human Resource Consultant with few Start-ups. I am helping them Strategically in building best HR Practices. I have experience in below areas of Human Resource – Talent Acquisition (Recruitment & Selection), HR Policies & Procedures, Talent Management (HR Generalist), Performance Management System and Training & Development.
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